For Refunds / Exchanges you MUST contact our customer service at info@fleeks.co.uk within 14 days of receiving your order to initiate a refund/exchange request.
- 1. The hair must NOT have been Installed, coloured, cut or altered in anyway shape or manner.
- 2. The hair MUST be in it's Original Bundle and NOT untied at the top.
- 3. The hair MUST be in it's Original Packaging.
REFUNDS & RETURNS
* You must contact us within 14 days of receiving your order receipt must be provided.
* Depending on the situation we may ask for you to send us photos/videos of the hair product.
* Return package MUST include : Your Name, Your Contact Number, Email and Order ID.
REFUNDS : Refunds will only be issued once the product has been received checked and correct by our Head Office Team.(info@fleeks.co.uk) Then we will refund the purchase amount NOT the shipping/delivery cost.
EXCHANGE : Merchandise must be received and checked by our Head Office Team at info@fleeks.co.uk and once the product items are all correct and comply with inital request then Exchange will be Granted.
We will always make sure to provide a high standard of customer service as we aim to please our customers Fleeks Wigs work around the clock to make sure that we put our customers first. Here at Fleeks Wigs we are commited to providing the best quality of human hair for the most natural look. Please give our Fleeks Wigs customer service team 24 hours to reply to your requests.
