DELIVERY & RETURNS
Delivery Royal Mail / DHL Express
Royal Mail / DHL Express
Estimated delivery: 3-4 Working Days
Processing time: 1-2 Working Days
Tracking your order:
You will receive a confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us at after the estimated delivery time if you still haven't received your order. Thank you
Returns & Exchange Policy
For Refunds / Exchanges, you MUST contact our customer service at within 14 days of receiving your order to initiate a refund/exchange request.
1. The hair must NOT have been Installed, coloured, cut or altered in any way shape or manner.
2. The hair MUST be in its Original Bundle and NOT untied at the top.
3. The hair MUST be in its Original Packaging.
REFUNDS & RETURNS
* You must contact us within 14 days of receiving your order receipt must be provided.
* Depending on the situation we may ask for you to send us photos/videos of the hair product.
* Return package MUST include Your Name, Your Contact Number, Email and Order ID.
REFUNDS: Refunds will only be issued once the product has been received checked and correct by our Head Office Team Then only we will refund.
EXCHANGE: Merchandise must be received and checked by our Head Office Team at and once the product items are all correct and comply with the initial request then Exchange will be Granted.
We love our customers without you we would not be the company we are, we will always make sure to provide a high standard of customer service as we aim to please our customers. Fleeks Wigs work around the clock to make sure we put our customers first. Here at Fleeks Wigs we are committed to providing the best quality of human hair. Please give our Fleeks Wigs customer service team 24 hours to reply to your requests.